Effective Date: July 7, 2024
Durable Window Cleaning LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.durablewindowcleaning.com and www.durablew.com Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.
Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Send you promotional emails, newsletters, and other information you may find interesting.
- Improve our website and customer service.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for the operation of our site.
- Performance Cookies: These help us understand how visitors interact with our site by collecting and reporting information anonymously.
- Functionality Cookies: These are used to recognize you when you return to our site, enabling us to personalize content for you and remember your preferences.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at durablewindowcleaning@gmail.com
By using our site, you consent to our Privacy Policy. Thank you for trusting Durable Window Cleaning LLC with your information.